Privacy Policy

1. Introduction

WinRealty ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when using our website at winrealty.ae or interacting with our team.

2. Information We Collect

We may collect the following types of personal information:

• Contact details — name, email address, phone number
• Enquiry data — property preferences, budget range, investment timeline
• Usage data — pages visited, time spent on site, browser type (collected automatically via cookies)
• Communication records — emails, WhatsApp messages, or call notes when you contact us

3. How We Use Your Information

Your information is used to:

• Respond to your property enquiries and schedule consultations
• Send you relevant property listings and investment opportunities
• Improve our website and services
• Comply with applicable laws and regulations
• Send marketing communications (you can opt out at any time)

4. Data Sharing

We do not sell your personal data. We may share it with trusted third parties only as necessary — such as property developers for project-specific enquiries, or technology providers who help us operate our website — all under strict confidentiality agreements.

5. Cookies

Our website uses cookies and similar tracking technologies (including the Meta Pixel) to analyse traffic and improve your experience. By continuing to use our site, you consent to our use of cookies. You can disable cookies in your browser settings at any time.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry data is typically retained for up to 3 years unless you request deletion sooner.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Opt out of marketing communications at any time
• Lodge a complaint with the relevant data protection authority

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: